We are committed to processing all payouts within 24 business hours. If we fail to meet this timeframe, you will be automatically receive a $200 bonus upon your payout.
Please note:
Rewards are processed on business days only and the 24 Hours Reward Guarantee timer is paused during weekends. Our office operates from 9:00 AM Monday to 5:00 PM Friday (Dubai time).
During weekends and bank holidays, processing times may be slightly extended due to limited banking operations and reduced staff availability.
If there are any issues with your payout, our risk team will contact you via email.
Note:
Delays caused by compliance checks, risk reviews, or a lack of timely response on your part (including onboarding with Rise) do not qualify for the 100% profit split upgrade, as these situations fall outside our control. Thank you for your understanding and continued trust in Blue Guardian.